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Insights in mobile technology

Securing A2P SMS Business Messaging – MEF Whitepaper

2020.07.08

As members of Mobile Ecosystem Forum (MEF), the Myriad team worked alongside colleagues at MEF looking into how to secure A2P SMS business messaging. With Myriad’s wealth of experience in SIM swap fraud, we shared our insights. The full paper is available for download here. “With the growth and continued investment in the digital service…

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Combatting Consumer Messaging Fraud

2020.05.21

The Mobile Ecosystem Forum (MEF) recently held a workshop, in partnership with South African Banking Risk Information Centre (SABRIC), where Myriad Connect’s CEO, Fabien Delanaud, presented on the issue of SIM swap fraud across Africa. Also joined by South African MNOs and 15 local banks, the workshop focused on tackling messaging fraud in financial services…

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Business Today features HF Group Whatsapp Banking Goes Live

2019.09.09

“The implementation allows customers to interact with the bank through WhatsApp for functions such as virtual account opening, funds transfers, loans, bill payments and goods purchases, among other services. ‘’A highly popular messaging platform with millions of active users in Kenya, WhatsApp unlocks an opportunity for us to offer our customers a more personal, intuitive…

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Kenya News Agency: HF Launches Kenya’s First WhatsApp Banking

2019.09.09

“HF has partnered with Infobip, Wayawaya, Kocela and Myriad to implement and market this revolutionary product to its existing and new customers. Speaking  during the launch of HF Whizz WhatsApp Banking, Chief Executive Officer (CEO), Robert Kibaara said the app would allow customers to interact with the bank through WhatsApp for functions such as accessing…

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HF Group Now Allows You To Access Bank Services Through WhatsApp – WeeTracker features the launch

2019.09.09

“The firm has launched the product in partnership with Infobip, the global cloud communication company for businesses, Wayawaya, Kocela and Myriad, the solution is part of HF’s digital banking strategy. Through the service, clients will be able to access banks functions such as virtual account opening, funds transfers, loans, bill payments, goods purchases through the…

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Kenya bank deploys WhatsApp to boost engagement secured by Myriad Connect – Featured on Mobile World Live

2019.09.09

“CEO Robert Kibaara explained millions of Kenyans use the messaging platform, opening the door for HF Group to improve customer experience with more personal and intuitive interactions, news channel KBC reported. The executive noted WhatsApp simplifies communication, with customers only needing to add HF Group’s phone number to the app to establish a link. In a related…

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PD Online covers HF’s launch of Kenya’s first WhatsApp banking, secured by Myriad Connect

2019.09.09

” The implementation allows customers to interact with the bank through WhatsApp for functions such as virtual account opening, funds transfers, loans, bill payments, goods purchases among other services ‘’A highly popular messaging platform with millions of active users in Kenya, WhatsApp unlocks an opportunity for us to offer our customers a more personal, intuitive…

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BizTech Africa: HF Group launches Kenya’s first WhatsApp banking solution

2019.09.09

” ‘This capability we are pioneering enables HF’s customers to manage their banking needs within their WhatsApp chat with the same efficiency as services obtained at our branches and other digital banking platforms,’’ Kibaara said. He added that customers’ expectations are constantly changing and it is the bank’s duty to ensure that they are provided with…

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