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HF Whizz WhatsApp Banking secured by Myriad Connect authentication – Capital FM covers the launch

Capital FM covers HG Group's launch of HF Whizz WhatsApp Banking, secured by Myriad Connect's authentication service

“NAIROBI, Kenya, Sept 5 – HF Group has launched the HF WhatsApp banking solution to offer customized mobile banking services to its customers, effectively becoming the first bank in the region to commercially go live with this product.

The company has partnered with Infobip, the global cloud communication company for businesses and Wayawaya, Kocela and Myriad to implement and take to market this revolutionary product to its existing and new customers.

The implementation allows customers to interact with the bank through WhatsApp for functions such as virtual account opening, funds transfers, loans, bill payments, goods purchases among other services

‘’A highly popular messaging platform with millions of active users in Kenya, WhatsApp unlocks an opportunity for us to offer our customers a more personal, intuitive and efficient way to engage with them on chat. This capability we are pioneering enables HF’s customers to manage their banking needs within their WhatsApp chat with the same efficiency as services obtained at our branches and other digital banking platforms. Customers can simply add HF’s WhatsApp phone number to begin a secure Chat Banking session,’’ said HF Group Chief Executive Robert Kibaara.”

Read the full article here.

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