A corporation wishes to further secure access to an online customer portal (on top of the usual username and password) while retaining a frictionless user experience, using a second channel (out of band authentication).
Myriad Connect’s market-leading authentication service delivers an isolated, third party authentication channel on any mobile device to establish the device as a trusted source. Using Unstructured Supplementary Service Data (USSD) provides an entirely out-of-band channel for authentication, with all interactions transmitted over the mobile network, which is separate to the browser or online channel being used by the user to initiate the login.
Myriad Connect’s session-based service sends an advanced push notification to open up a conversation between an IT system and the user to deliver a real-time check to verify the identity of the user, which cannot be tampered with via compromised third parties. Using USSD authentication, no persistent data is held with any third party, providing a more secure service than current two factor authentication services. A clear audit trail is also established, where the user’s identity is verified by a party external to the transaction.
This results in a technology that will greatly enhance the security of login processes for all users, both employees and end customers.