Myriad Connect’s customer satisfaction survey tool empowers marketers and customer service teams to evaluate customer satisfaction rating using reliable, digital channels. Myriad Connect’s tool ensures 100% of the customer database is reached, regardless of mobile device or data connection.
Meeting and exceeding customer expectations has always been critical to any market-leading brand or organisation, but never has this been as important as in today’s digital world.
Myriad Connect enables brands to deliver customer satisfaction surveys in real-time, when the customer is engaging with a brand, to improve responsive rates and collect more accurate results.
Myriad Connect’s platform leverages ubiquitous technology to deliver to 100% of the customer base, regardless of mobile device or data connection.
A hotel wishes to assess customer satisfaction following guest check-in